As I am sure you are aware, my pool has been substantially completed, and I just wanted to drop you a quick note to let you know how pleased I was with the service I received from all of the folks on your team, particularly Dave Center, Steve Felices, Jason and Martin. Steve's work in helping design the pool was great, and Dave's supervision throughout the project was outstanding. Additionally, the rock work which Jason did on the pool really adds to the overall design. He did a great job and was very accommodating in my requests for both designs and colors.
While there were delays in the project, I feel that overall everything was done in a very business-like and reasonably prompt manner. I would have no problem recommending Atlas Pools of Central Florida to friends or family. This is not an insignificant gesture since I have had negative experiences with other pool companies in the Central Florida area and would never recommend them. I appreciate everything you guys did.
Once again, I want to thank you, Dave, Steve, Martin, Jason and all the folks that participated in building my pool. The pool looks great and I have already received numerous compliments. I look forward to years of trouble free enjoyment.
E.H. "Skip" E.
I do apologize for me taking so long to get this to you. We absolutely love our pool and can't wait for next summer!!!! Hope all is well with you. I hope you have a wonderful Christmas Holiday.
I wanted to write in and let you know how much we appreciate our experience with Atlas. Our dream was to build a pool and Atlas pools definitely made that dream come true. Our entire experience with Atlas Pools has been absolutely wonderful.
I would 100% recommend Atlas Pools to anyone interested in building a pool. Steve Felices is wonderful and was a complete pleasure to work with. He came to our house to talk with us and we knew immediately this was the company we wanted to build our pool. Steve was very knowledgeable and answered all our questions and said we could call anytime we had questions.
Well, I called, and he answered our questions. He explained the entire process to us so we always knew what was going on. Steve was able to come up with a pool that met all our needs and within our budget which was extremely important and we couldn't have asked for anything more. Steve is a definite asset to Atlas. We met Martin and David as well during this process and they too were both very helpful whenever we had any questions and we appreciate all the information they gave us. David was here a lot making sure everything was done and done right. Our sloped yard presented a few challenges, but there were never any problems at all, or any that we were aware of anyway.
Everyone we dealt with in person or on the phone were just really great. The whole process was very stress free and the weather actually cooperated too which made the process all that much better. We would like to thank everyone at Atlas for making our Florida dream come true and truly appreciate everything.
Fred and Tracey B.
I would like to take a moment to express my thanks to you and your entire staff; a company is as good as its people and obviously you have done a great job in selecting your personnel.
All of your subcontractors were always on time, left the area very safe and cleaned, while comporting themselves in a very professional matter. During said process, my neighbor Steve, who will be building a pool in the future, was very impressed with the expeditious process of my project and will most definitely consider doing business with Atlas.
Bruce, my due diligence process was intense and I interviewed several top Orlando builders and can say with the utmost confidence that Atlas is the best when it comes to industry knowledge, fair competitive pricing, professional caring staff with a multitude of related knowledge & services under one roof, including but not limited to, warranty servicing, pool cleaning services, solar company, etc.
In my opinion, anyone risking doing business with someone not as well established must be crazy. I know Atlas will be there to service my pool years to come and that means piece of mind.
Armando (A very happy customer)!
Your team has been fantastic! We required a little more TLC today...from snake parts being dropped in the pool from a hawk, to Brandon having to then net out the hawk droppings after the hawk enjoyed his breakfast, to David solving our runaway water meter issue and the mystery 27k gallons we have used in 14 days ...it was quite an interesting day :-) on top of all of it, they had to school us in "pool school"...and we aren't the sharpest tools in the shed..at least I'm not!
David is a rock star....but of course you already know that! We love our pool....are extremely happy with Steve's beautiful design for our yard....and are thankful for your team, your company and your willingness to go above and beyond to make things perfect!
Have a great Thanksgiving!!
Randi and Barbara
We just wanted to take this opportunity to thank you for building us a wonderful pool! Everyone involved Fred, David, Ken, Martin, and all of the workers on the job, were more than professional and courteous — we could not ask for a better experience. Our big concern was the timeline and it was met to exceed expectations, a feat not easy in this unpredictable weather. Every worker on the job praised David and said he was always on top of everything to make sure that the workmanship was exceptional; he was indeed here every day to double check everything and to make sure things were done. A special shout out to Fred; if not for him we probably would not have built a pool. He was informative, reassuring and always available if we had any questions - yet he was not pushy which was very much appreciated.
You have a wonderful team representing your company and would be more than happy to recommend Atlas Pools to any customer you may have considering your services. Once again, thank you for everything.
All the best,
Randi and Barbara
My experience with Atlas Pools was excellent. The pool designer listened to all of my needs and wants and designed a spectacular pool and outdoor living area that met all of my criteria and complemented the footprint of my home. From beginning to end, the customer service was superior. Everyone involved in the project treated it as it they were installing the pool in their own back yard. They took great pride in their craftsmanship and in the end, delivered a quality-built pool and spa that I enjoy every day.
After the pool was completed, I continued to get follow-ups to ensure everything was performing as intended and they always made themselves available to assist me with any other questions I had about the pool or its operations. I highly recommend Atlas Pools to anyone considering building a swimming pool and/or spa. You will be very happy with the attention to detail and personal service from everyone involved in the process.
Higher Advertising, Inc.
Last Saturday David came out to provide me with training on how to maintain and operate my pool which brought to closure my pool installation. I would like to say thank you for completing my pool so quickly. I am impressed with the quality of the pool finish, concrete work, pump installation, and screen enclosure — I commend you on your selection of your subcontractors.
I have had three pools installed in my lifetime — not one is equal to the quality of my Atlas Pool. Never had I had one of my pool installations supervised and coordinated so effectively. David did an outstanding job taking care of me as your customer. He was informative, knowledgeable, and has that "can-do" attitude. Godspeed! If i ever require another pool or service Atlas Pools will be my only call.
Bruce & the entire Atlas Pools team,
My backyard has always been a place where i have been able to read, spend time with my family, or just relax. When I contacted you regarding possibly adding a spa to my pool, the notion of removing the entire existing pool and replacing it with a new pool and spa never crossed my mind, but after meeting with you, your construction manager and designer, I realized that to obtain the best possible result that was the right course of action.
Your designer was able to design the new pool to not only fit all the expectations and desires I had envisioned, but to also incorporate those ideas within the framework of the elements I already had in the backyard, including using some of the pavers that were already there to save on cost.
From the rock waterfall to the new spa, your team delivered everything promised and have been there to answer any questions or address any service related issues immediately that have arisen since the completion of the construction process. That level of response along with the weekly pool service you are providing is making the pool esscntially maintenance free for me.
My backyard is now a place where I can once again enjoy my family and friends, but now with an updated tropical feel. I would be more than happy to recommend Atlas Pools to anyone looking to add a swimming pool to their backyard.
Thanks again to you entire team.
I am writing to express my gratitude for such great service while putting in my pool, screen, and pavers. Randy first came to my family’s home and drew up a beautiful design and right there we decided to go with Atlas Pools based on the professionalism and price that Randy and Atlas Pools provided. We are so happy with our new pool and we are enjoying it every weekend. Randy and David made the process painless; everything that was promised was delivered in a professional and timely matter. They both were always there with any question we had. I would refer them to all my friends and family with ease. We would like to say thank you to Atlas Pools… especially Randy and David, thanks guys!!!
We meet with several pool contractors prior to Atlas Pools. However, Atlas' pricing and the recommendation from Scott made the decision easier. Fred Hale's design and options were well received and meet our expectations. We will refer Atlas Pools to friends and family.
Tim & Lisa
We are extremely happy with the whole process of adding a pool to our home. Randall came to our home and was very confident that Atlas was the company to create our pool. I worked with Randall on what we had in mind and let him add this creative flair. During our meeting at our home Randall cut his pitch short so we could ride my neighborhood to view pools they had built. It really said a lot to knock on someone's door unannounced along with Randall and hear real feedback. If previous customers were not satisfied a sales person would not have used this technique.
Every customer/neighbor I met said they were very happy. Randall gave me his card and told me he would work on our design and get back with me later that day, it was already 4PM. Also gave Lisa and myself some time to talk over Randall's visit. Well Randall was true to his word and 5:15 we had 2 possible designs emailed to us. The one was exactly what we wanted. I was sold, Atlas and Randall were the company we wanted to build our pool and made plans to sign the paperwork.
The whole process with the construction was great as well. Every single deadline of the time-line given to us was met on time if not met early. My wife is pretty demanding and every question or concern was answered by either Randall or the project manager, David, very timely. Everything went according to plan without any major set-backs. We were very happy with every company that did work on our pool from the dig out company to the screen to the final paint/texture.
We have recommended Atlas to some of our colleagues from work and plan on using Atlas on our next home when we build it. We use our pool several times a week and agree this was worth the investment. When we built this house I didn't want the hassle of a pool, now I will not live without one again.
Tim and Lisa T.
Mike, Roz & Ellen
Dear Mr. Wemple,
I am writing to thank you for the wonderful job your company did building our dream pool. The finished product has exceeded our expectations and I would like to specifically commend the efforts of two individuals.
Our designer Robert Ramos was a pleasure to deal with right from the start. Having interviewed and receiving bids from 3 reputable pool builders, it was Atlas Pools that stood out from the rest thanks to Robert. He gave us valuable information on the background and financial standing of your company, listened to what we wanted, advised us on the best way to achieve our goals, and then designed us the perfect pool. Robert Ramos is a polished professional and an asset to your company.
He was patient, gave us options, yet never tried to sell us anything. I would need many pages to list all his positive attributes so I will conclude by saying that Mr. Ramos was the reason we chose Atlas Pools and we are so glad we did.
Once construction started, David Center took over and we seamlessly went from design/contract phase to the build stage. Dave Center started an aggressive build schedule and did everything he said he would do. More importantly to us, he did it when he said it would be done. He would always call us with updates and we were swimming in just under 7 weeks from contract...AMAZING! We are so fortunate that Mr. Center directed and supervised the building of our pool.
In closing, we would just like to advise and potential new customers for Atlas Pools that we did our homework, researched, compared, and it was clear to us that Atlas Pools beat the competition hands down. Thanks again to Robert Ramos for going above and beyond and for his prompt and courteous follow-up to any inquiry. Kudos to Dave Center for a beautiful finished product.
Mike, Roz and Ellen M.
Carl & Michele
Everyone at Atlas Pools,
Thank you for making our pool purchase a positive experience. Randall's knowledge and experience helped us design a really great pool suited to our particular needs. Dave and his crew made that design a reality in a timely and efficient manner. We had some particular design issues which caused some construction problems. These things were resolved because of Dave's knowledge and interest in building the pool that we wanted. We highly recommend Atlas Pools and have a beautiful product for our family to enjoy.
Carl and Michele G.
I apologize for not sending this letter to you until now. I would have sent it to you much sooner, but I've been too busy enjoying my wonderful new pool.
I want to acknowledge your foreman David Center and everyone at Atlas for exceeding our expectations (which were quite high) and building the perfect pool for us to our exacting specifications. Although I am not typically a fan of the construction process, the experience we enjoyed with Atlas Pools was exceptional; from our first meeting with you through every step of the process working with Dave to completion and our first swim. We are tremendously pleased with every aspect of the finished product.
As you know, I am happy to and have referred family and friends to Atlas. The greatest compliment that I can extend to you is that I would welcome the opportunity to hire Atlas again to build my next pool.
Best wishes for the continued success of your business!
Very truly yours,
Matthew T. P.A.
Dear Bruce, Randall, David and Company,
I just wanted to take a few minutes to express my sincere gratitude for the wonderful experience I had from start to finish on my pool.
At the onset, I was completely impressed with our pool designer, Randall. When he arrived to our home for our first meeting, he already had a pool design, complete with deck, light, equipment, screen, and the back of our house drawn on his laptop computer using the coolest software, all from asking only a few questions on the phone. He was so professional, knowledgeable, and easy to talk to. He was very patient while we asked him to make each requested change. The finished product ended up being very close to his original picture. I was amazed! His organizational skills, creativity, and attention to detail far exceeded my expectations. The recommendations he made helped us turn a very small plain backyard into a beautiful pool for our family.
Once the design was finalized, our construction superintendent David took over. He called to introduce himself to us, informed us that the permit was approved, and asked when he could get started. Six weeks later, we were using our new pool!! There was constant communication by David throughout the entire project. He and his crew were the epitome of professionalism, and their expertise showed in each and every phase of our pool. When the kids and I would arrive home at the end of each day, it was quite humorous to see how fast we ran from the front door, through the house, to the back door to see what exciting surprise David had left for us!
We couldn't have made a better decision than to hire Atlas Pools. Everyone involved and every aspect of the project was perfect. We have already and will continue to recommend your company to anyone wanting the best experience and most beautiful finished product.
With Sincere Thanks,
The Morris Family
Jay & Susan
I live in an area of town where most homes have pools, and most home owners have horror stories about their pool builders. After a lot of research, my wife and I contracted with Atlas Pools. This proved to be a great choice. We were given expert advice, professional design assistance, and prompt honest answers to our questions and concerns. Our pool was finished within 6 weeks of the day we signed our contract while many of our neighbors spent 6 months or more "fighting" to get their pools finished. Every aspect of our pool's construction was handled in the same professional and courteous manner. No fights, no delays, no broken promises and no regrets. I couldn't imagine building a pool with anyone else.
Jay and Susan L.
Don & Donna
Randall and Dave,
I want to thank you both for an exceptional pool buying experience from the sales process to and through the construction process. Randy helped us put together an excellent pool design and total pool building experience, with a price that we thought fair and equitable. We appreciate your help throughout the pool buying process.
Dave was a consummate professional and always was patient with the myriad of pool questions a new pool buyer had. We have nothing but accolades from start to finish for the whole pool building experience.
Thanks again for a beautifully built pool. We are completely satisfied and would recommend your services to everyone.
Don and Donna G.
Just taking time out during the Holiday Season to wish you a Merry Christmas and a very Happy New Year!
Along with the holiday wishes I wanted to specifically thank Richard and David (along with their co-workers) for the professionalism and timeliness that we experienced throughout our recent Pool construction and installation with Atlas Pools of Central Florida, Inc.
From the very first meeting Richard set extremely high expectations, and David set very aggressive milestones and they never disappointed. Every person that my wife or I interacted with throughout the process helped us understand exactly what had happened, what was happening and what was to happen next.
Everyone understands that price is a huge factor in determining who to choose when purchasing a pool, and certainly Atlas represented a perfectly fair price in the marketplace, but when all is said and done it is the workmanship, positive (can-do) attitude, professionalism, courtesy and attention to detail that truly matters most, and I can say without hesitation that these qualities permeate throughout the Atlas Pools organization.
Having gone through Pool installations with other Florida companies in the past, I can tell you that Atlas Pools is by far the #1 Pool company in Central Florida.
Thank you again, Richard and David for being great representatives of Atlas Pools of Central Florida, Inc. and please enjoy your holiday season!!
Stromberg Sales Manager - Southeast
I just wanted to let you know about our experience with Atlas Pools, especially, our designer and salesman, Randall.
From the moment we met with Randall, I knew we were going to go with Atlas Pools. We had met with several other respectable and reputable companies' designers, but never felt the comfort and trust that I did with Randall.
Once we decided upon using Randall and Atlas Pools, we felt that we were a primary concern. Throughout the design and construction process, Randall was very patient and attentive and always addressed any concerns or questions very quickly. We were very happy with our experience and would strongly recommend Randall and Atlas Pools to anyone.
Jonathan D., MSN, ARNP
Rochelle & Sean
Dear Randall and Dave,
We want to take this opportunity to thank you for the excellent service we got from both of you in installing our new pool.
During the sales process, Randall was well-informed and made several useful suggestions to our pool design, which we incorporated - and with which we are very happy. You delivered on the promises you made.
Prior to our decision to go with Atlas, we phoned several of the clients on Randall's referral list: They all commented that "as long as Dave is supervising the building - then everything will go according to plan" - and so it did. Your subcontractors all arrived when you said they would and we have been very pleased with their workmanship. I think this was the fastest pool installation in our neighborhood!
Thanks for your professionalism and your patience!
Rochelle and Sean J.
I was compelled to write to you because of the exemplary attention that was paid to the pool construction at my personal residence.
Atlas Pools has been the pool contractor for my business for approximately two years and the feedback from my field personal has always been extremely positive. But until I experienced the professionalism from pool design through completion could I really appreciate the exceptional nature of Atlas Pools.
Thank you to you and your highly qualified staff for making the pool building aspect of our home building business effortless. Please use Baypointe Homes and myself in particular as a reference I would be most happy to speak to anyone regarding your excellent company. May all customers be as satisfied as Baypointe Homes clients are. Sincerely,
Vice President of Baypointe Homes
Walt & Nancy
Walt and I would like to thank you for building a fantastic pool for our family. The team you have working for you is very professional and exact to detail. The pool looks great. Our only regret is that we did not build it sooner.
It was a pleasure working with your organization. We will, and have recommended Atlas Pools to those who ask.
Deacon Walt and Nancy
Dear Bruce and Employees of Atlas Pools:
I am writing to you at Atlas Pools to commend your company on the construction of my pool. I debated about whether or not to put a pool in and I am so happy with my decision to use Atlas Pools. Their completion of my pool was in a very timely manner and handled very professionally. I am very particular about my home and the surrounding areas, due to the fact that I am a contractor myself and can be very demanding on people and projects.
The staff at Atlas Pools, from the field people to the owner, were always very willing to listen and take care of me as the client and for that I wanted to say Thank You and job well done. I would (and have) recommend Bruce Wemple and Atlas Pools to anyone without hesitation. From design to completion, I could not be happier with the product.
President of R.L. Haines Construction
I cannot believe it has already been a year and a half since we put in our pool. I guess the old saying 'time flies when you're having fun' must be true. I am so proud to report that I never did have to hire a pool service; I simply get the water tested 2 times a month and follow their orders. Luckily with a Black bottom pool when I am slacking on my job no one can tell (we have not had a green pool that I know of, yet).
Also, I just got a new camera and wanted to send the picture of the baby (2 yrs old) swimming like a fish. We have so much fun in our back yard oasis; Thanks again for doing an amazing job! Please tell the guys I said Hello.
Michelle CRPS®, CFP®
Marc & Mayra
We wanted to thank you for the excellent job your company did with making our pool a reality. We are so happy with the final result. The entire process went smooth. We are happy our final choice was Atlas Pools over all the other pool companies. Don't ever change the way you run your business and your personal touch with your customers. Please feel free to give our name to anyone that needs a reference, we would love to share our personal experience with anyone considering Atlas Pools. Please thank Dave for his outstanding attention to detail.
Marc & Mayra
We visited several pool companies before we decided on Atlas, we are so glad that we did. Randall worked so diligently for us to get the exact design that we wanted. Our pool is still in the construction stage, but is almost done and we are thrilled with not only the craftsmanship, and service, but the time it is taking to finish our pool. We have heard of many horror stories about people waiting many months for their pools to be completed, but Atlas is moving very quickly and efficiently, with most courteous and reliable staff.
Randall is a pleasure to work with and very patient with us with changes we made to our pool in the process of designing it. He is not only very professional but a good person, and those two qualities are very hard to come by today in any type of construction service. He truly earned our trust right from the start, and that to us was most important in choosing our pool company, we are thrilled with the outcome and highly recommend Atlas Pools.
To whom it may concern:
We recently had a pool built by Atlas and had a fantastic experience. From our initial consultation with pool designer Randall Schmidt through the construction with foreman Dave Center all phases went exactly as they promised. The quality and attention to detail of their contractors was excellent.
The experience we had using Atals Pools, on a scale of one to ten, was a ten. I would highly recommend them to anyone considering purchasing a pool. Please do not hesitate to contact me directly if you have any questions regarding this matter.
Ken & Sarah
Dear Atlas Pools,
The pool looks GREAT!
From day one, it's been a pleasure dealing with Atlas and you exceeded our expectations during the process. The quality of the pool is remarkable and the completion time was right on, about 6 weeks. Not only did you provide us a quality pool, but at a great price as well.
The construction process was smooth sailing with very little delay. The workers were friendly to deal with and were willing to answer any questions I had. I'm very picky when it comes to quality and anything i saw that was less than perfect, it was fixed. That was a stress reliever in itself.
A special thanks to Randall for designing the pool and providing us new ideas and recommendations. Sarah and I would also like to thank David for staying on top of the construction process.
We will definitely recommend Atlas in the future to our friends.
Ken & Sarah O.
Dear Atlas Pools,
Thank you for a great experience with your sales representative, Fred Hale. Fred was patient and courteous from the very beginning of the pool experience. He explained the details carefully and when the time came for the signing of the many papers Fred had all areas highlighted and ready to go. We would recommend Fred to anyone wanting to install an Atlas Pool. Thank you Atlas Pools!
Suncraft Engineering and Construction, Corp